FAQ for Smart Footballs

GENERAL QUESTIONS
What are the drills included in the INSAIT JOY app?
What does INSAIT JOY Smart Football measure?
What device do I need?
How old do you have to be to use the app?
How do I request data removal?
GETTING STARTED
How to download INSAIT JOY app and what mobile devices are compatible with the app?
Do I have to pay subscription fee to use INSAIT JOY app?
Where can I find the user manual?
Do I need to keep the smart football connected to the phone during the session?
TROUBLESHOOTING
How do I report an issue?
My smart ball won’t connect, how do I fix this?
What should I do if I don't get a verification email?
My answer is not here in the FAQ section. Where can I contact your customer service team?
Need Any Help?
Submit your technical support enquiry via our Customer Support Form and we will be in touch.
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GENERAL QUESTIONS