Understanding the LED light indicators on your INSAIT JOY devices is the quickest way to monitor battery status, check for errors, and confirm data collection is active. Both your Smart Shin Guards trackers and the Smart Football Wireless Charging Base use lights to communicate vital information.
Here is a comprehensive guide to mastering the meaning of every light signal.
INSAIT JOY Smart Shin Guards Tracker Lights
The LED light on your INSAIT JOY Smart Shin Guards trackers provides quick visual cues about the tracker's status, from battery levels to data collection.
Power and Battery Status
- Solid Red Light: Indicates Charging in Progress. This is the normal state while plugged in.
- Solid Green Light: Indicates Fully Charged. Charging is complete; the trackers are ready for use.
- Fast Red Flash (Flicker) during Recharging: Indicates a Charging Issue detected (only seen while plugged in). Action: Disconnect and reconnect the charger. Ensure the cable/port are clean and undamaged.
- Slow Red Flash (Flicker): Indicates Low Battery (Below 40% charge). Action: It's time to recharge your trackers promptly to ensure sufficient power for the next session.
Usage and Measurement Status
- Flashing Purple Light (Flicker): Indicates Device Initializing. The tracker is powering on and starting up (a quick alternation of colors).
- Two Blue Flashes (Flickers): Indicates Standby Mode. The tracker is powered on, ready to connect, and awaiting data measurement activation.
- Slow Blue Flash (Flicker): Indicates Active Measurement. The tracker is actively measuring and collecting performance data during your session.
Troubleshooting the Solid Blue Light (Error State)
A Solid Blue Light can indicate one of two scenarios:
- Normal State: The trackers are currently synchronizing data with the INSAIT JOY app. Do not disconnect during this process.
- Error State: If the light remains solid blue when not actively syncing, it typically indicates a tracker error (e.g., exceeding storage capacity or a software glitch).
If you encounter a Solid Blue Light in an Error State, try the following troubleshooting steps:
- Recharge and Restart: Connect the tracker to its USB charging cable for approximately 1 minute. This often allows the tracker to restart and clear minor errors. Then, disconnect it from the USB cable and observe if the light status changes.
- Perform a Reset: If the light still remains solid blue, we recommend resetting the tracker. (For detailed resetting instructions, please refer to the "How to Reset Your Tracker" guide).
INSAIT JOY Smart Football Wireless Charging Base Lights
The Smart Football itself does not feature an external light indicator; instead, the Wireless Charging Base communicates the charging status.
Charging Status Indicators
- Solid Green Light (Empty Base): Indicates Ready to Charge. The USB cable is connected, power is supplied (using a 5V/1.5A adapter), and the base is ready for the ball.
- Solid Orange Light: Indicates Charging in Progress. The Smart Football is properly placed and actively being recharged.
- Solid Green Light (Ball on Base): Indicates Fully Charged. The Smart Football has reached a full charge (typically after ~2.5 hours).
Troubleshooting the Blinking Orange Light
A Blinking Orange Light signifies an Error During Recharging, most commonly caused by physical interference.
What to Check:
- Misplacement: The smart football is not perfectly aligned or has improper contact with the charging base. Action: Re-position the ball carefully.
- Foreign Objects: Clear any dust, debris, or small items that might be between the smart football and the charging base preventing proper contact.
- Metal Interference: Ensure the charging base is not placed on a metal surface, as metal can interfere with wireless charging.
- Multiple Chargers: If using several wireless chargers nearby, ensure each pair maintains a distance of at least 30 centimeters from each other to prevent interference.
Still Experiencing Issues?
If your device continues to display error states after troubleshooting the light signals, please take these next steps:
- Visit our Support Center: Access our dedicated support pages for more in-depth troubleshooting guides.
- Contact Support Team: If the problem persists, please contact our technical team directly for personalized assistance.