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INSAIT JOY Smart Football
Support & FAQs
Find out how to get started with your INSAIT JOY Smart Football and the app. Have a question? Discover expert advice and find out how to get in touch with Customer Support.
ON THIS PAGE
Use the corresponding "Jump-to-Section" buttons below to locate the support content topic you need.
GENERAL QUESTIONS
Get to know more about INSAIT JOY Smart Football
What's in the box when I purchase my INSAIT JOY Smart Football?
What are the drills included in the INSAIT JOY app?
What specific performance metrics does the INSAIT JOY Smart Football measure?
How does INSAIT JOY Smart Football track my progress and development?
What equipment do I need to get started with INSAIT JOY Smart Football?
Is there a subscription fee for the INSAIT JOY app?
How durable is the INSAIT JOY Smart Football, and how is its quality ensured?
ORDERS AND DELIVERY
Frequently asked questions about your INSAIT JOY Smart Football orders
Where can I purchase INSAIT JOY Smart Football?
Where do you deliver INSAIT JOY Smart Football?
Which size of INSAIT JOY Smart Football should I choose for my training?
What payment options are available for purchasing INSAIT JOY Smart Football?
How long does it take to deliver my INSAIT JOY Smart Football?
How do I track my INSAIT JOY Smart Football order delivery?
When will I receive my order confirmation?
Can I get an invoice for my INSAIT JOY Smart Football purchase?
Will customs, taxes, or duties apply to my INSAIT JOY Smart Football order?
GETTING STARTED WITH YOUR INSAIT JOY SMART FOOTBALL
"How-to" guides for your INSAIT JOY Smart Football
How to download the INSAIT JOY app?
How to access user manual of INSAIT JOY Smart Football
How do I properly recharge my INSAIT JOY Smart Football?
How do I connect my INSAIT JOY Smart Football to the INSAIT JOY app on my smartphone?
How do I perform the initial sensor calibration process for my INSAIT JOY Smart Football when using it for the first time?
Do I need to keep my INSAIT JOY Smart Football connected to my phone while I am practicing drills or playing?
How do I select and start a training drill within the INSAIT JOY app?
Where can I check the battery level of my INSAIT JOY Smart Football?
How do I share, save (download), or delete my recorded training videos in the INSAIT JOY app?
TROUBLESHOOTING
Step-by-step troubleshooting guides for connection, calibration or recharging issues.
I'm unable to receive the verification email during account registration or password reset. What should I do?
My INSAIT JOY Smart Football is not recharging properly, or I suspect a battery issue. What should I do?
I'm unable to connect to my INSAIT JOY Smart Football. What troubleshooting steps should I take?
I'm having trouble completing the calibration process for my INSAIT JOY Smart Football. What should I do?
Maintenance Tips
Regular care of your INSAIT JOY Smart Football to ensure lasting performance
What are the best maintenance tips for ensuring optimal battery life for my INSAIT JOY Smart Football?
What are the best maintenance tips to ensure the durability and longevity of my INSAIT JOY Smart Football?
FREQUENTLY ASKED QUESTIONS
Other frequently asked questions about support, data removal, disclaimers and policies.
My question isn't answered on this support page. How can I contact your customer service?
How do I report an issue with my INSAIT JOY Smart Football or the INSAIT JOY app?
What is the minimum age requirement to use the INSAIT JOY app?
How do I request the removal of my personal data?
INSAIT JOY Limited Warranty Policy
INSAIT JOY Shipping Policy
INSAIT JOY Refund Policy
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